Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Once Shipped From our warehouse , your order will be delivered as early as 1 day to a maximum of 7 days*
Just Click Create account on the homepage
You can Contact our customer support team on whatsapp / call or mail us on support@animepalace.in
You can track the status of your order form the order tracking page
We use Wide range of shipping partners to deliver your order Bluedart , Delhivery , DTDC, Amazon Transportation Services , Xpressbees and even India Post for the remotest places in India and we cover over 99% of pincodes.
Most Probably Yes, or you can even choose to receive some items which are ready available instantly and the rest in a later shipment
Returns and Exchanges
You can Check our Return Policy here.
Contact us withing 24 hours of receiving wrong item and our team will help you with an appropriate resolution.
Contact us withing 24 hours of receiving wrong item and our team will help you with an appropriate resolution.
Once Authorised, we will arrange a return pickup for you directly from your address.
You can Contact our customer support team on whatsapp / call or mail us on support@animepalace.in
You can Contact our customer support team on whatsapp / call or mail us on support@animepalace.in and we will change the address for you , altough do keep in mind that once the order is shipped we cant change the address.
You can Contact our customer support team on whatsapp / call or mail us on support@animepalace.in
Yes you can.